User Profile FAQs

How do I set up my membership?

Welcome to our newly launched ACN website. Everyone must first Setup an Account to connect to the new ACN user portal. If you were a previous ACN user, your old credentials will no longer work.

From www.appliedclientnetwork.org, click Login in the top right corner. On the "Setup an Account" tab please enter the email address you currently use to sign-into the previous ACN website and create a password you'd like to use.

How do I set up my profile?

If you are not prompted to set up your ACN profile upon entrance into the site, please click on “My Profile” on the home page at the top, right of the screen, to setup your profile which will allow you to customize your ACN experience.

How do I change my password?

A. Change your password by clicking the login link in the top right corner and then clicking the “Don’t remember your password” link at the bottom of the login box. Enter your email and then click the Send Email button.

B. If you’ve already logged in, click on “My Profile” in the top right corner next to the Logout link. This will take you to the user portal. Click the menu on your name and select Change Password.

ACN Membership FAQs

How do I renew my membership?

Only the primary contact of your organization may renew. If you are the primary contact, login to your appliedclientnetwork.org account and click on “My Profile” in the top right corner next to the Logout link. This will take you to the member portal. Navigate to “Membership”, then “Join/Renew”. If the renewal period is open, you will see the option to renew underneath the “What Would You Like To Do?” menu on the right.

When does my membership expire?

ACN memberships run on a calendar year from January to December regardless of what point during the year you join. New memberships processed in October, November, and December will be applied to the following year.

How many members are allowed to have access from my company?

ACN membership allows for an unlimited number of employees to be added to the agency/brokerage roster. We encourage you to add members to your roster so everyone in your agency/brokerage can take advantage of all the wonderful benefits ACN has to offer.

How do I view my company roster?

If you are the primary contact, you can view your roster by navigating to the Agency/Brokerage Account tab and then selecting “My Agency/Brokerage Contacts” from the drop down.

How can I add other employees from my company to our ACN membership?

A. Only the primary contact or member of the ACN staff can add employees to a membership roster. If you are the primary contact, you can view your roster by navigating to the Agency/Brokerage Account tab and then selecting “My Agency/Brokerage Contacts” from the drop down.

B. To add a new person, click the “Add New Contact” button and complete the form with their information.

C. If you are unable to add employees to a roster, please email the first and last name and email address of the employee you would like to add to info@appliedclientnetwork.org.

How do I remove users from my company?

A. If you are the primary contact, you can view your roster by navigating to the Agency/Brokerage Account tab and then selecting “My Agency/Brokerage Contacts” from the drop down.

B. If you are unable to remove someone from your membership roster, please email info@appliedclientnetwork.org.

Communications FAQs

How do I ensure I am receiving all of the latest ACN news and announcements?

A. Make sure your email address is listed correctly in your profile (accessible under "My Profile" at the top of each ACN webpage).