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For some insurance agencies, upgrading from one agency management platform (AMP) to another can seem like an impossible undertaking — a process that is fraught with stress and presents multiple hurdles to overcome.
But we’re here to tell you that AMP conversion and implementation doesn’t have to be a headache. In fact, it can be a seamless and positive experience when done right. To help, we’ve put together the following five tips for making your conversion a successful one.
1. Clean Up Your Messy Data
Taking the time to clean up outdated, duplicate, or incorrect information stored on your existing system will make the conversion process easier. It will also allow you to start working with your new system sooner because you won’t have to spend time eliminating old client/policy data.
2. Evaluate Current Workflows – So You Can Fix What’s Broken!
The best time to look at existing workflows is before the conversion process gets underway. Start by evaluating what’s efficient, what isn’t, and areas that need to be improved. Be sure to focus on top priorities first.
3. Educate The Troops
Prepare a training plan (guidebook or presentation) so your staff has the information they need to effectively work within the new system upon activation. Don’t forget to provide resources and ongoing support so when they need help, they’ll know where to get it.
4. Don’t Try To Do It All At Once
It’s exciting to consider all the improvements a new AMP can bring to your insurance agency. What you don’t want to do, however, is take on too much all at once. New bells and whistles don’t all have to be implemented at the same time. Take the time to brainstorm and consider the best solutions for your agency and budget.
5. Don’t Treat It Like a DIY Project
Even for the most ambitious, we don’t believe the conversion process is something you should tackle on your own. A better choice is to leave the high-level decision-making, planning, and advanced technical integrations to the experts. Consider partnering with an insurtech specialist who can help you with end-to-end services and ongoing support, and who has the expertise to assist you in making the most-informed decisions about data migration, workflow, and onboarding processes, systems software, and what customization should be considered.
Conclusion
Don’t let the challenges of converting to a new AMP keep you from taking advantage of increased productivity and improved profitability. With some planning, you can set your agency up a successful transition for the automation of key business processes to support your business and ensure a consistent experience for your policyholders.
About Linchpin
Today, more and more insurance agencies are looking for assistance with implementing insurtech capabilities to ensure a smooth transition of agency functions. At Linchpin, we work with insurance agencies, clusters, and aggregators with specialized integration needs in the selection and migration of AMP. Our accelerated conversion process gets you up-to-speed quickly, and afterward our help desk is there to provide ongoing support. Yes, it’s that easy!
To learn more about our services and to get a no-obligation review, visit us online or email Hello@LinchpinInsurtech.com.