Applied Client Network members reflect on technology trends affecting their agencies.

As Applied Systems users, you know how revolutionary new technology trends can be. The first iPhone was released almost 11 years ago, and in this short time, we have witnessed a massive change in how consumers use, process and demand data. Today, this extraordinary innovation has become commonplace and expected in the hands of consumers. Now cryptocurrency and blockchain have risen to the top of everyone’s newsfeed, leaving agencies to wonder how they must respond to these innovations as well. Emerging tech trends aside, but it’s critical to keep a close eye on innovations that impact day-to-day operations and consumer preferences. While technology has certainly evolved since the introduction of mobile platforms, it still remains a big challenge for insurance agencies to build solutions that adequately respond to the desire for immediate, on-the-go information.

At the 2018 Applied Client Network Leadership Academy, we asked members about the biggest tech trends impacting their agencies and brokerages today. We gathered responses from Kristin Barsch, office manager for Laporte Insurance; Kristen Goodwin, information systems manager at Kemner lott Benz; and Marie Hansen, risk management operations manager at True North Companies. Watch the video below to learn more about their perspectives on the major technology trends impacting their agencies right now.

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