Speakers

Daniel Metcalf

Daniel Metcalf
Keynote
Co-founder & President, CyberFin

Daniel Metcalf is a seasoned speaker and cybersecurity expert, known for his engaging and informative presentations tailored to the insurance industry. Over the years, he has spoken at numerous industry events, helping independent insurance agencies and financial professionals navigate cybersecurity and artificial intelligence (AI). His approachable style and ability to simplify technical concepts make him a sought-after voice in the field.

Brian Langerman

Brian Langerman
Chief Executive Officer, Applied Client Network

Brian Langerman is a business management executive with over 20 years of experience in technology, corporate leadership, and association management. His expertise includes business development, operations management, strategic marketing, and process implementation. As CEO of Applied Client Network, he leads a global technology community for Applied Systems' independent insurance agents and brokers, focusing on optimizing system utilization and enhancing agency value.

Steve Whitelaw

Steve Whitelaw
Senior Vice President & General Manager, Applied Systems Canada

Steve Whitelaw manages Applied Systems' Canadian sector, overseeing client and partner relationships. With extensive experience in technology-driven processes for brokers and insurers, he previously served as VP of IT Planning & Execution at Travelers Canada. He has contributed to multiple industry boards, including the Centre for the Study of Insurance Operations (CSIO), where he served as Chairman. Steve holds a bachelor's degree in science and a master's in kinesiology from the University of Waterloo.

Melissa Zornes

Melissa Zornes
Senior Vice President, Practice Leader of Employee Benefits, OneGroup

Melissa Zornes, SVP and Practice Leader of Employee Benefits at OneGroup, brings over 14 years of experience in group benefits and HR management. She has held key roles in insurance agencies, including Account Manager, Benefits Practice Manager, and Director of Client Services. Her expertise spans client relations, consultative support, benefits program design, project management, and strategic development. She plays a vital role in agency growth, operations, and technology initiatives, driving innovation and company performance.