Speakers

 

Brian Langerman

Brian Langerman
Chief Executive Officer, Applied Client Network

Brian Langerman is a Business Management Executive with more than 20 years of Technology experience in Corporate America as well as Association and Technology Communities. His expertise includes, new business development, operations management, strategic marketing, channel management, project coordination, change management, process implementation, and management of multi-million-dollar accounts and budgets. Langerman currently serves as the Chief Executive Officer (CEO) of Applied Client Network a global Technology Community for Applied Systems network of independent insurance agents and brokers worldwide that are focused on driving system utilization to increase agency and brokerage value for the next generation of insurance professionals.

 

Whitelaw

Steve Whitelaw
Senior Vice President and General Manager, Applied Systems Canada

Steve Whitelaw manages the Canadian business sector and Applied Systems’ client and partner relationships. Steve has extensive experience across technology processes that empower brokers and insurers. Before joining Applied, he served as Vice President of IT Planning, Execution & Operational Effectiveness at Travelers Canada. Steve has participated in many industry association boards and committees, such as Health Claims for Automobile Insurance Processing (HCAIP), and most recently served as the Chairman of the Board of Directors of the Centre for the Study of Insurance Operations (CSIO). He holds a bachelor’s degree in science and a master’s in Kinesiology from the University of Waterloo.

 

Melissa Zorens

Melissa Zornes
Senior Vice President Practice Leader of Employee Benefits, OneGroup 

Melissa Zornes is Senior Vice President Practice Leader of Employee Benefits at OneGroup. She joined OneGroup in 2024, bringing with her more than 14 years of experience. Throughout her career, Melissa has developed a strong expertise in group benefits and HR management. She has held various roles in insurance agencies, including Account Manager, Account Executive, Benefits Practice Manager, Director of Client Services, and SVP and Head of Employee Benefits Client Services. Melissa’s responsibilities in those roles varied between maintaining client relationships, providing consultative support, benefits program design, project management, strategic development, cross-functional collaboration, and more. Her collaborative approach extended to agency growth, operations and technology initiatives, driving positive company performance and innovation